Privacy Policy
Last Updated: 22 May 2025
Who We Are
This website is operated by Lucky2BHere a charity registered in Scotland (SC041103). Our website address is: https://www.lucky2bhere.org/ For the purposes of data protection law, we are the ‘controller’ of the personal information we collect.
For questions, contact:
Lucky2BHere Office,
Bank of Scotland Building, Somerled Square,
Portree, Isle of Skye
IV51 9EH
What Personal Data We Collect
We may collect and process the following information:
- Identity Data: name, username or similar identifier
- Contact Data: email, telephone number, address
- Technical Data: IP address, browser type, time zone, device identifiers
- Usage Data: information about how you use our site
- Marketing Data: preferences for receiving emails, newsletters, etc.
Legal Basis for Processing
In accordance with the UK GDPR and the Data Protection Act 2018, we process your data based on:
- Consent – when you agree to data use (e.g., newsletter signup)
- Contract – for services you request
- Legal obligation – such as HMRC reporting
- Legitimate interest – where it does not override your rights
How We Use Your Data
We use your personal information to:
- Provide and manage access to our website and services
- Personalise your experience
- Respond to enquiries
- Process transactions
- Comply with Scottish and UK laws
Sharing Your Data
We may share your data with:
- Website hosting partners
- Professional advisors (lawyers, accountants)
- Payment processors
- Scottish or UK regulatory bodies, where legally required
We never sell your data.
Data Transfers Outside the UK
If we transfer your data outside the UK (e.g., for hosting or email tools), we ensure your data is protected with adequate safeguards, such as Standard Contractual Clauses (SCCs).
Data Retention
We will retain your personal data for as long as is necessary:
- Customer and client data: 6 years for tax and legal compliance
- Contact form entries: 12 months
- Analytics data: up to 26 months
Your Rights
You have the right to:
- Access a copy of your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/